Network Operations Center (NOC)

Movaci Technology has established its Network Operations Center (NOC) to increase network and security service support and to provide small business and corporate clients with reliable, value-added total solutions.

Movaci’s NOC is a high-tech monitoring center equipped with cutting edge hardware and software tools and managed by dedicated support engineers. Operating 24 hours a day, 7 days a week, the NOC is designed to monitor, identify and solve any kind of network irregularity. The NOC is well positioned to serve our growing community of corporate customers and our growing network for years to come.

Our Network Operations Center provides the following quality benefits and capabilities:

• Monitoring all backbone links and network devices.
• Ensuring continuous operation of servers and services.
• Providing quality support for corporate customers.
• Troubleshooting of all network and system related problems
• Opening tickets to track and document resolution of problems.
• 24 hours a day, 7 days a week supervised operation by highly skilled network and system engineers.

How our NOC functions:

Our NOC is fully equipped with sophisticated network management, monitoring and analysis tools. The NOC is at the service of all corporate clients and answers all their calls, questions and inquiries.

All problems will be recorded and immediately solved by the center’s engineers. The corporate customer will be assigned a ticket number in order to follow-up on his/her request, in case it could not be resolved immediately.

Experienced engineers at your service:

Our NOC engineers are trained to proactively monitor and troubleshoot any kind of network related problem. Thus, the NOC provides assistance related to dedicated connections, mail, DNS, proxy and other network services. The NOC engineers are also in charge of handling web hosting and domain name related problems.

For more information regarding the Movaci Network Operations Center please contact us.